San Francisco CIO Peer Roundtable
June 8, 2021 | 1:00pm PDT
June 8, 2021 | 1:00pm PDT
Rethinking Your Customer Engagement Strategy
Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for IT leaders.
Join CIOs from the leading organizations in your area to discuss:
Shaping the Efficient Enterprise with AI & Automation
Strengthening Partnerships for Wider Business Impact
Illustrating IT’s Value through Business-first Initiatives
Discussion Leaders
Members of the San Francisco CIO community will lead the private, virtual discussion.
Jeff Burlin
Twilio
Director, Enterprise Innovation
Moderator
Mandar Ghosalkar
Byer California
CISO, CTO
Monica Khurana
Dodge & Cox
Chief Technology Officer
Agenda
June 8, 2021
1:00pm - 2:00pm PDT
Rethinking Your Customer Engagement Strategy
Hosted by Twilio
In 2021, most organizations are viewing customer engagement from angles they might not have fully grasped one year ago. While there is no going back, how can technology leaders enable digital pathways to build trust, reliability and seamless customer experience, while growing the customer base in new ways?
In this opportunity-driven virtual roundtable, you and your CIO peers will discuss:
- Current trends and technology’s role in effective customer engagement strategy
- Differentiating products and services to appeal to digital, mobile-first customers
- Security and scalability of business-wide digital engagement
Your Community Partners
Community Partner
Community Program Manager
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