New York CHRO Executive Summit

December 8, 2021 | InterContinental New York Times Square

December 8, 2021
InterContinental New York Times Square


Collaborate with your peers

Get together with New York's top CHROs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CHROs today:

Integrating DE&I into company culture and employee experience

Shaping diverse, empathetic, and future-ready leaders

Supporting enterprise transformation with human capital

New York CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.


Mike Bokina

Siemens USA
Vice President, Head of Human Resources

Laura Cushing

Chief Human Resources Officer

Paul Marchand

Charter Communications

What to Expect

Interactive Sessions

Hear from CHRO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your New York CHRO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.


December 7, 2021

6:00pm - 8:30pm  Governing Body Welcome Reception

Governing Body Private Dinner

Exclusive to Governing Body members and select guests, this dinner is a can’t-miss opportunity to connect with your peers prior to tomorrow’s Executive Summit. Please join your colleagues for an evening of good food, wine, and lively networking.

December 8, 2021 - morning

7:30am - 8:15am  Registration & Breakfast

8:15am - 8:30am  Opening Comments

8:30am - 9:00am  Keynote

The Grand Experiment— Betting Big on the Future of Work

DJ Casto headshot

DJ Casto

EVP & Chief Human Resources Officer


When navigating through the pandemic, Synchrony Financial made an early call to take a bold path and lead employees head-on into the future of work. In a talent market that favors flexibility and choice above all else, this has proved to be a key driver of recruitment, retention and belonging. 

Join EVP & CHRO DJ Casto as he shares how Synchrony:

  • Gave employees a sense of control, flexibility and choice over how and where they work 
  • Maintained connection and culture in a remote-first environment 
  • Developed leadership principals to demonstrate top-down commitment to the new world of work

9:00am - 9:15am  Break

9:15am - 10:00am  Breakout Session

Building a Culture of Empowerment

Mike Bokina headshot

Mike Bokina

Vice President, Head of Human Resources

Siemens USA

To transform from a traditional manufacturing organization to a dynamic tech company, Siemens is revamping its culture to meet the moment.

Join this session to learn how Mike Bokina, Head of HR for Siemens USA is:

  • Moving beyond conventional performance management
  • Implementing a flexible and responsive total rewards strategy
  • Equipping leaders to tell the narrative of Siemen’s empowering culture

9:15am - 10:00am  Executive Boardroom

Enabling High Performance in the New World of Work

Andrea Lagen headshot

Andrea Lagen

Chief Operating Officer


HR leaders have navigated the shift in how, when and where employees work. Now is the time to rethink the future of performance management to keep up with the rapid pace of change. How can organizations best develop effective teams in distributed environments?

Join this session as HR leaders discuss:

  • How to empower and prepare managers to provide continuous, ongoing feedback
  • Methods to leverage learning and development for employees’ professional development
  • Strategies to enable high-performing, hybrid teams

9:15am - 10:00am  Executive Boardroom

Combatting Workforce Burnout

Stephanie Frias headshot

Stephanie Frias

Chief People Officer

Lyra Health

Employee burnout continues to rise to unprecedented levels. Over the last year it has contributed to the exodus of a talented workforce, reduced profitability and declining employee engagement. At best, workers are feeling undervalued and overwhelmed by their workloads and an ever-changing work environment; at worst, burnout is bleeding into customer experience and the personal lives of employees.

Join this session to discuss how to:

  • Identify signs of burnout and help your team become first-responders
  • Understand costs of burnout including retention, engagement, belonging, presenteeism and profitability
  • Prepare a protection strategy to tackle workforce burnout

10:00am - 10:30am  Networking Break

10:30am - 11:15am  Breakout Session

The Great Resignation – A Benchmarking Session

A record number four million people quit their jobs in April with signs that the Great Resignation is not slowing down, as many surveys suggest at least 50% of the workforce anticipates looking for a new job in the coming months. While there’s no one reason for employee turnover and no magic bullet to keep top talent, HR leaders can help one another get a pulse on trends and elevate their retention strategies.

Join this interactive session to benchmark with your peers:

  • Turnover trends across a spectrum of industries
  • HR leader perceptions on employee turnover
  • HR strategies to mitigate turnover

10:30am - 11:15am  Breakout Session

Transformation With Purpose — Data-Led Reorganization and the “What-If” Mindset

Rupert Morrison headshot

Rupert Morrison



Today’s organizations have had to adapt to a wide range of market challenges. The transformations CHROs tend to talk about most are the big, strategic initiatives. These include everything from mergers and acquisitions to new, often digital, business models. But more often than not, businesses need to transform on many levels, continuously, and especially with an operational focus on driving ever greater efficiencies. While transformation comes in ever-increasing waves of stop/start lurches from one ‘new normal’ to the next, this interactive session with Orgvue’s CEO, Rupert Morrison will answer questions including:

  • What is HR’s role in transformation and OD – how can they have a bigger role in the business?
  • How can HR leaders evolve their approach to transformation & OD?
  • What does data and technology bring to the table in delivering more effective change?

10:30am - 11:15am  Executive Boardroom

Driving Retention Through Culture and Communication

Sarah Sheehan headshot

Sarah Sheehan

Founder and President


The least engaged employees are the most likely to leave. With turnover at record levels, how can HR leaders strengthen culture, employee engagement and belonging to retain talent?

Join this interactive boardroom to discuss:

  • Methods to open communication pathways with disengaged employees
  • Strategies to keep employees connected and maintain culture in a distributed environment
  • Ways to build a culture of psychological safety and belonging

10:30am - 11:15am  Executive Boardroom

Aligning Succession Planning to the Future Business Strategy

Peter Howarth headshot

Peter Howarth

Joint Managing Director

Armstrong Craven

Having a diverse leadership talent pool and a robust succession plan is now more critical than ever as the events of the past 18 months have challenged leadership styles across many organizations.

Company-wide change is much needed even on the Board level, where HR leaders identify the need for new skills, aiming to adapt to the demands of the digital era.

Join this discussion as CHROs address:

  • How a diverse workforce can help enterprises boost business performance and reduce succession risks
  • Streamlining your leadership risk strategy to ensure effective internal decision-making
  • How much are organizations’ pledges for diversity in leadership backed by internal change?

11:15am - 11:25am  Break

December 8, 2021 - mid-afternoon

11:25am - 12:40pm  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:45am - 1:30pm  Lunch & Comments

12:40pm - 1:00pm  Break

1:00pm - 1:05pm  Lunch Comments

1:05pm - 1:35pm  Keynote

Lunch Keynote

Lorna Hagen headshot

Lorna Hagen

Chief People Officer

Guild Education


1:35pm - 1:50pm  Break

December 8, 2021 - afternoon

1:50pm - 2:35pm  Breakout Session

Democratizing Learning and Development

Liz Dente headshot

Liz Dente

Chief People Officer

Booking Holdings

After engagement survey results showed room for improvement, Chief People Officer Liz Dente revamped and revitalized Priceline’s learning and development strategy to give employees control over their own future.

Join this interactive session to learn how to:

  • Build an engaging learning and development program
  • Democratize professional development with clear career pathways
  • Empower employees to take ownership over their career progression and development 

1:50pm - 2:35pm  Executive Boardroom

Leaders — The Anchor for Employee Experience

Paul Rubenstein headshot

Paul Rubenstein

Chief People Officer


Honing leadership skills is a standalone challenge, but hybrid workplaces add additional layers of intricacy. Connectivity has never been more essential as CHROs anchor the organization by educating leaders to better manage teams, ensuring the business hits strategic goals, and keeping employees engaged.

Join this boardroom as HR leaders discuss ways to:

  • Achieve optimal engagement in a remote or hybrid environment
  • Foster leadership development and team connection
  • Enable leaders to prepare the workforce for new ways of working

2:35pm - 3:05pm  Networking Break

3:50pm - 4:05pm  Break

4:05pm - 4:10pm  Closing Comments

4:10pm - 4:40pm  Keynote

A 20 Year Journey Toward Inclusion and Belonging

Randall Tucker headshot

Randall Tucker

Executive Vice President and Chief Inclusion Officer


Diversity, equity and inclusion efforts have become paramount after a reckoning on racial equity and a global health crisis. Now Chief Inclusion Officer at Mastercard, Randall Tucker has worked in DE&I for 20 years and will share his perspective on the DEI landscape, current imperatives for CHROs, and what’s next in the journey to build inclusion for all.

In this keynote, Randall will share:

  • How to bring everyone along in the journey toward inclusion
  • Mastercard’s “In Solidarity” plan and five-year commitment to creating equal opportunities for all
  • Strategies to regionalize and target DEI efforts across geographies

4:40pm - 5:10pm  Closing Reception & Prize Drawing


Returning to in-person conferences

We are excited to welcome you back, in person, to Evanta gatherings.

As previously shared, Evanta will hold in-person programs only in locations that meet our stringent health and safety criteria to help ensure the well-being of our participants, partners, and our associates. These criteria include adhering to government, venue, and health agency guidelines, in addition to taking all practical safety precautions onsite.

Please note that our onsite planning will continue to evolve, and all measures are subject to change to ensure the best and safest possible experience. Please refer to our COVID-19 Health and Safety Protocols for up-to-date local guidelines.



A block of rooms has been reserved at the InterContinental New York Times Square at a reduced conference rate. Reservations should be made online or by calling 1-212-803-4500. Please mention H84 to ensure the appropriate room rate.

Deadline to book using the discounted room rate of $399 USD (plus tax) is November 15, 2021.

Your Community Partners

Program Partners

New York CHRO Program Manager

For inquiries related to this event, please reach out to your dedicated program contact.

Lynn Morrow

Senior Program Manager