
Southern California CIO Town Hall
March 20, 2025 | 1:00pm PDT
March 20, 2025 | 1:00pm PDT
Driving Efficiency, Growth, and NPS with Unified Customer Data
Participate with your CIO peers in the Southern California community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.
Join fellow CIOs in the Southern California community to discuss:
Collaborating for Co-Ownership to Drive Digital Innovation
Empowering Business Technologists
Focusing on Architecture and Innovation
Discussion Leaders
Members of the Southern California CIO community will lead the interactive discussion and share lessons learned.

Meetali Agarwal
Domino's
VP & Head of Global Data
Discussion Leader

Dave Cortese
McGraw Hill
Chief Digital Information Officer
Discussion Leader

Lea Eriksen
City of Long Beach
CIO & Director, Technology & Innovation
Discussion Leader

Krishna Prasad
UST Global
CIO & Chief Strategy Officer
Discussion Leader

Jon Silvertooth
California Pizza Kitchen
Vice President, Information Technology (CIO)
Discussion Leader

Rae Weon
Twilio
Principal Enterprise Innovation Manager
Presenter
Agenda
March 20, 2025
1:00pm - 2:00pm PDT
Driving Efficiency, Growth, and NPS with Unified Customer Data
Hosted by Twilio
Most organizations today aspire to be data-driven in their growth strategies, however many continue to struggle to break down data silos within their business and suffer from incomplete information or only partial clues to guide their decisions. This hinders their ability to "see the full picture", and artificially limits their ability to extract valuable insights and improve customer experience. Integrating data across channels and departments will unlock intelligence that can be translated into actions and strategies that achieve the ultimate win-win - positive impact for your business AND your customers.
Join this Town Hall to discuss:
- Breaking down data silos for unified customer & business insights
- Enhancing collaboration across business functions
- Leveraging technology to streamline data integration
Apply to Participate
Apply to participate in the Southern California CIO Town Hall.
Gartner facilitates exclusive, C-level communities by personally qualifying and understanding the priorities, challenges and interests of each member
Our selective approach maintains the high quality of the network and ensures top-level discussions with peers from the world’s leading organizations.
Each application will be reviewed, and once your participation is confirmed, you will have access to year-round community programs.
Community Program Manager
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