
Toronto CIO Community
Town Hall
May 3, 2023 | 10:00am EDT
May 3, 2023
10:00am EDT
Successfully Managing Digital Operations
Participate with your CIO peers in the Toronto community in small, breakout discussions on a mission-critical priority for IT leaders. These informal discussions allow you to share your insights and learn from the lessons, approaches and experiences of a diverse group of peers in virtual breakout rooms.
Join fellow CIOs in the Toronto community to discuss:
Implementing strategies for digital operations management
Preventing, detecting and resolving incidents before they impact the customer experience
Automating processes to troubleshoot incidents efficiently
Discussion Leaders
Members of the Toronto CIO community will lead the interactive discussion and share lessons learned.

Maurice Tayeh
Hatch
Global Chief Information Officer
Governing Body Host

Cecilia Carbonelli
Haventree Bank
Senior Executive Information Technology
Discussion Leader

Nastaran Bisheban
YUM! Brands
Chief Technology Officer
Discussion Leader

Shailesh Chandra
PagerDuty
VP, Customer Service & Value
Moderator
Agenda
May 3, 2023
10:00am - 11:00am EDT
Successfully Managing Digital Operations
Hosted by PagerDuty
An always-on world requires a proactive approach to managing digital operations. Ideally, monitoring and observability tools would catch all technology issues before they impact customers, but that is not always the case. What plans do you have in place to prevent and resolve issues that arise across digital technology?
Join this town hall to discuss:
- Implementing strategies for digital operations management
- Preventing, detecting and resolving incidents before they impact the customer experience
- Automating processes to troubleshoot incidents efficiently
Apply to Participate
Apply to participate in the Toronto CIO Community Town Hall.
Gartner facilitates exclusive, C-level communities by personally qualifying and understanding the priorities, challenges and interests of each member.
Our selective approach maintains the high quality of the network and ensures top-level discussions with peers from the world’s leading organizations.
Each application will be reviewed, and once your participation is confirmed, you will have access to year-round community programs.
Community Program Manager
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