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Infographic | March 7, 2025

2025 CIO Leadership Perspectives

Infographic | March 7, 2025

2025 CIO Leadership Perspectives

From risk management to digital transformation and from creating efficiencies to increasing productivity, CIOs face a number of challenges and opportunities in 2025 – including a big opportunity to deliver value from AI. Nearly 1,200 CIOs across Gartner C-level Communities shared their top priorities in our proprietary survey – here’s what they reported.
Infographic | July 6, 2023

CIO Community Pulse on AI & Your Business

Infographic | July 6, 2023

CIO Community Pulse on AI & Your Business

CIOs are no strangers to disruption, as the drivers of digital business and innovation at their organizations. We recently asked CIOs about their current approach to generative AI and how they view the opportunities and risks. Here is what 350 IT leaders told us about generative AI and its impact on the future.
Infographic | March 7, 2024

2024 CIO Leadership Perspectives

Infographic | March 7, 2024

2024 CIO Leadership Perspectives

Organizations are looking to their CIOs for leadership on AI, while they still have to remain vigilant on cybersecurity, protecting data and managing risk. More than 1,100 CIOs across Evanta communities have shared their 2024 priorities in our annual survey – here’s a snapshot of what they reported.
Peer Practices | March 30, 2021

Technology at Sea -- How MSC Cruises is Leveraging AI and Automation to Enhance

Peer Practices | March 30, 2021

Technology at Sea -- How MSC Cruises is Leveraging AI and Automation to Enhance

Despite a difficult operating environment, MSC Cruises continues to place digital technologies and innovation at the heart of guest experience. We caught up with Luca Pronzati, Chief Business Innovation Officer, as the company unveiled its newest innovation -- the world’s first humanoid robotic bartender.
Peer Practices | March 23, 2022

Leading the Digital Transformation at BSH Home Appliances -- Part Two

Peer Practices | March 23, 2022

Leading the Digital Transformation at BSH Home Appliances -- Part Two

IT leader Fabian Schroeder and his team at BSH Home Appliances Group led a digital transformation to align IT with the business, change the operating model, and ultimately become an agile enterprise. Here, Fabian shares his lessons learned on embracing agile and the overall transformation journey.
Session Insights | February 3, 2026

5 AI Forces Reshaping the Future of Retail

Session Insights | February 3, 2026

5 AI Forces Reshaping the Future of Retail

One focus area for IT leaders across Gartner CIO Communities is operationalizing AI. Tapestry CIO Yang Lu delivered an interactive case study at the recent New York CIO Community Executive Summit on how they are building an AI-first mindset to drive transformation. These are highlights from her session on the 5 AI initiatives they are pursuing.
Session Insights | February 22, 2020

Tell Your Executive Story in Six Words

Session Insights | February 22, 2020

Tell Your Executive Story in Six Words

Six words. That’s all Earl Newsome needs to describe his leadership style and strategic vision. Read how the CIO and VP of Linde Plc articulates his vision succinctly.
Infographic | July 11, 2024

CIO Community Pulse on AI Adoption

Infographic | July 11, 2024

CIO Community Pulse on AI Adoption

In 2024, organizations are looking to their CIOs for leadership on AI and generative AI adoption, and it’s become a top five priority for CIOs this year. We surveyed CIOs across our communities on their progress in implementing AI – here is what 450 CIOs told us.
Peer Practices | April 17, 2024

6 Influential CIOs Offer Their Advice on ESG Initiatives

Peer Practices | April 17, 2024

6 Influential CIOs Offer Their Advice on ESG Initiatives

With emerging technologies, generative AI, legacy systems and increasing expectations from stakeholders, knowing how to tackle sustainability through IT can be tough. We asked six CIOs who are members of Evanta communities what they are currently doing to achieve their goals for ESG and sustainability – these are their takeaways.
Leadership Profile | October 9, 2025

One CIO’s Path to Becoming a Business Leader and Utility Player

Leadership Profile | October 9, 2025

One CIO’s Path to Becoming a Business Leader and Utility Player

CIO Patty Crawford of UL Solutions describes herself as an “accidental CIO” because of her background in consulting. Here, Crawford shares a playbook for new-to-role CIOs, her advice for becoming a utility player in the organization and her strategies for aligning IT with the business.
Town Hall Insights | February 17, 2026

From Start to Scale — Transformation & Acceleration with Agentic AI

Town Hall Insights | February 17, 2026

From Start to Scale — Transformation & Acceleration with Agentic AI

CIOs are under pressure to deliver measurable business impact from AI, and Agentic AI is shifting the conversation from adoption to scaling. CIOs in our New York Community gathered recently for a Town Hall discussion to share how they are building AI-driven ecosystems to leverage agentic AI – these are their takeaways.