Toronto CDAO Peer Roundtable

Virtual Assistants are - and will increasingly become - a critical component of a great customer experience. Changes are happening fast. If your marketing team isn't already asking you about virtual assistants, they will - soon. Find out where bot technology is today, where it's going to be in the next couple of years and how you can use it to improve customer experience while driving down costs.

Join this session to discuss:

• Identifying the bot opportunities of the near future
• Best practices in delivering virtual assistants successfully
• Understanding the human hand-off and partnership with bots

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