Toronto CDO Virtual Boardroom

October 14, 2021 | 2:00pm EDT

October 14, 2021 | 2:00pm EDT

REGISTER NOW

Bots Do It Better — Creating Next Generation Customer Experiences

Connect with a small group of C-level peers for a private, interactive conversation framed around a top priority for data leaders.

Join CDOs from the leading organizations in your area to discuss:

Identifying the bot opportunities of the near future

Best practices in delivering virtual assistants successfully

Understanding the human hand-off and partnership with bots

Discussion Leaders


Members of the Toronto CDO community will lead the private, virtual discussion.

Patrick McCleary

TD Bank Group

AVP, Analytics

Discussion Leader

Eugene Wen

Manulife

Vice President, Group Advanced Analytics

Discussion Leader

Rob Dunlap

IBM

Cognitive & Analytics Practice Leader

Moderator

Agenda


October 14, 2021

2:00pm - 3:00pm  EDT

Bots Do It Better — Creating Next Generation Customer Experiences

Virtual Assistants are - and will increasingly become - a critical component of a great customer experience. Changes are happening fast. If your marketing team isn't already asking you about virtual assistants, they will - soon. Find out where bot technology is today, where it's going to be in the next couple of years and how you can use it to improve customer experience while driving down costs.

Join this session to discuss:

  • Identifying the bot opportunities of the near future
  • Best practices in delivering virtual assistants successfully
  • Understanding the human hand-off and partnership with bots

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Key Partner


Toronto CDO Program Manager


For inquiries related to this event, please reach out to your dedicated program contact.

Alison Topliff

Program Manager

503-972-4452

alison.topliff@evanta.com