Seattle CHRO Executive Summit

May 10, 2018 | Grand Hyatt Seattle

May 10, 2018
Grand Hyatt Seattle

Collaborate with your peers

Get together with your peers to tackle top business challenges through peer-driven content and discussions at the Seattle CHRO Executive Summit.

Join your peers to discuss the most critical issues impacting CHROs today:

Leading through a new employee experience

Redesigning HR strategies, structures, and service delivery models

Modernizing mental health and well-being programs in a new era of work

Seattle CHRO Governing Body

The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CHROs, for CHROs.


Susan Bruechner

SVP, Chief Human Resources Officer

Christine Deputy

Nordstrom, Inc.
CHRO, EVP of Human Resources

Raquel Karls

SVP, Human Resources

Steven Rice

Bill & Melinda Gates Foundation

Dan Spaulding

Zillow Group
Chief People Officer


May 9, 2018

6:00pm - 8:30pm  Governing Body Welcome Reception

Governing Body Private Dinner

David Horsager headshot

David Horsager

CEO and Best-Selling Author, "The Trust Edge"

Trust Edge

What's Trust Got to Do With It?

Trust is both a fundamental business issue and the biggest asset of a company. Without trust, companies lose reputations, relationships and revenue. With trust, organizations enjoy greater creativity, productivity and results. Through extensive research and experience, David Horsager learned what it takes to gain — and keep — the “Trust Edge.” Horsager details the business case for trust and explains why a lack of trust is the biggest expense of a company. He’ll articulate the keys to building morale, sales and customer loyalty, and explain the Eight-Pillar Framework for building trust into an organization and creating successful leaders and organizations.

May 10, 2018 - morning

7:00am - 7:45am  Registration & Breakfast

7:45am - 8:30am  Keynote

One Mission. One Goal. One Team.

Vernice "FlyGirl" Armour headshot

Vernice "FlyGirl" Armour

Former Combat Pilot, Author, Zero to Breakthrough

She answers to “FlyGirl” and make no mistake – Vernice FlyGirl Armour earned those wings. She flew the AH-1W SuperCobra attack helicopter during Operation Iraqi Freedom and became the first African-American female combat pilot in U.S. Armed Forces history. Drawing inspiration and leadership lessons straight from the heat of battle, FlyGirl challenges executives and organizations to “Get Gutsy” by harnessing the power of a Breakthrough Mentality Mindset and overcoming personal and professional setbacks. FlyGirl now travels the globe with one mission and one goal: to give you “permission to engage” your teams like never before.

8:30am - 9:00am  Networking Break

9:00am - 9:50am  Breakout Session

Enabling Transformative Growth Through Strategic Partnerships

Christine Deputy headshot

Christine Deputy

CHRO, EVP of Human Resources

Nordstrom, Inc.

Every CHRO wants to be seen as a strategic partner to the business. But what’s the best technique for removing antiquated processes and structures?  How can CHROs develop more agile and iterative processes? Christine Deputy’s approach was to have her teams do an analysis of the workplace and workforce both internally and nationwide. The goal was to better understand not only what’s happening within the organization but also generationally, locally, and nationally. With this knowledge in hand Deputy and her team were better able to develop a vision and roadmap for how HR could serve as a strategic partner and guide for the business. In this interactive session, Deputy shares how HR can lead your organization to the next level.

9:00am - 9:50am  Breakout Session

The Four Keys to Becoming a Talent Magnet Company

Pamela Stroko headshot

Pamela Stroko

Vice President, HCM Transformation & Thought Leadership


How do some organizations continually attract, engage and retain high-performing talent? What do they do differently? Oracle HCM and the Talent Strategy Institute recently partnered on a research project to discover what talent-magnet organizations do to gain the competitive edge. The research found that talent-magnet companies’ values, practices, leadership and ways of integrating the employee experience were dramatically different. Learn how to apply successful talent-magnet practices in your organization and create a place where people want to join in and stay.

9:00am - 9:50am  Executive Boardroom

The Future of Performance – Assessment Isn’t Development

Hari Date headshot

Hari Date

Solutions Architect


Raquel Karls headshot

Raquel Karls

SVP, Human Resources


Paul Sale headshot

Paul Sale


FLIR Systems, Inc.

Once-a-year performance reviews are out of sync with the pace of business today and annual reviews do little to develop talent or boost employee performance on their own. Forward-thinking organizations are shifting toward more frequent and impactful discussions around short-term priorities. They are empowering managers, peers and teams to provide crowdsourced feedback – often at the employee’s request – with a focus on career development and positive reinforcement. Discuss how a more positive, human approach to performance is critical to attracting and retaining high-performing teams and fostering workplace environments where people can do the best work of their lives.

9:50am - 10:20am  Networking Break

10:20am - 11:10am  Breakout Session

ROAR with Resiliency – Keeping Your Top Talent in the Tough Seattle Job Market

Tim Mulligan headshot

Tim Mulligan


Vulcan Inc.

Vulcan CHRO Tim Mulligan, co-author of the best-selling book “Roar – How to Build a Resilient Organization the World Famous San Diego Zoo Way,” will discuss ways to find and keep your top talent, and not lose out to the competitors, in a crazy Seattle job market.  Using an innovative five-step Resilience at Work™ model, ROAR… offers inspiration and actionable guidance for how to attract and retain the best employees through integrity, respect, enhanced well-being and happiness, resulting in superior performance. It shows leaders how to unleash the full potential of their teams to create lasting organizational resiliency.   Tim will also share examples of how his current and past employers have utilized a set of innovative programs to create exceptional leaders and engaged employees.

10:20am - 11:10am  Breakout Session

Talent Wars – the Final Frontier

Dija Fraser headshot

Dija Fraser

VP, Global Talent Acquisition

Starbucks Coffee Company

Talent wars have become a staple within the HR sphere, but it is time to reexamine how CHROs can take control and transform talent acquisition. The pressure to find exceptional talent is tangible. Starbucks found its competitive edge after looking inward. What can CHROs control? How can we end the blame game and take ownership of talent management? Discuss how to reimagine hiring as an enjoyable experience using referrals and recruiting effectively with Dija Fraser.

10:20am - 11:10am  Executive Boardroom

Successfully Managing Today’s Multigenerational Workforce

Marie-Claude Milot headshot

Marie-Claude Milot

Head of People, Culture and Engagement

Darigold, Inc.

Sarah Petrone headshot

Sarah Petrone

SVP, People & Culture

Portland Trail Blazers

Deborah LaMere headshot

Deborah LaMere

VP, Employee Engagement and Culture


One of the key challenges faced by leaders, managers and HR professionals is not adopting a one-size-fits-all approach to engaging and growing employees. While it’s important to recognize the differences between the generations in terms of how they work, where they work, what they expect or even how they like to be recognized, the gaps aren’t as significant as one would think. Join this informative session to discuss common misperceptions, and learn how to create a culture that brings out the uniqueness in each generation, all while sustaining engagement and your sanity.

11:10am - 11:40am  Networking Break

May 10, 2018 - mid-afternoon

11:40am - 1:05pm  Keynote

Leading Digital Transformation Through HR

Kristen Roby Dimlow headshot

Kristen Roby Dimlow

CVP, Total Rewards and HR Business Insights

Microsoft Corporation

The Fourth Industrial Revolution, also known as Digital Transformation is changing more than just technology – it’s changing how, where and when we work – and although it’s hard to fathom, we’re only at the beginning. Kristen Roby Dimlow shares what Microsoft HR has deemed the five most significant human capital trends and the role HR plays in supporting digital transformation at Microsoft.  She’ll also showcase how Microsoft’s best-in-class HR Business Insight’s group has transformed to help HR become a valuable strategic business partner that drives decision-making through the use of actionable data and insights.

12:50pm - 1:20pm  Networking Break

1:20pm - 2:10pm  Breakout Session

Committed to Success—Achieving (and Celebrating!) Employee Engagement

Mindy Geisser headshot

Mindy Geisser


Savers | Value Village

The rising issue of employee disengagement has become the equivalent of a canary in the coal mine for a company’s culture. Many focus on understanding what fuels apathy among workers, but what about identifying and learning from the causes of not only engagement, but enthusiasm? Mindy Geisser’s team at Savers set out to do just that. Beginning with a survey for donors and expanding to an all staff survey, Geisser’s team uncovered a direct link between what makes a store successful and the level of happiness and engagement from the employees who work there. Join Geisser as she shares how a culture of positivity and respect can fuel employee engagement, and in turn your organization’s success.

1:20pm - 2:10pm  Breakout Session

The Future of Work

Renée E. Smith headshot

Renée E. Smith

Director, Talent Management

Willis Towers Watson

We are at the beginning of a fourth industrial revolution, which promises to permanently alter the world of work. Is your organization prepared? Willis Towers Watson recently completed a Global Future of Work Survey that reveals how employers are moving beyond workplace automation myths and determining how to leverage all the ways work is accomplished, from contingent labor to AI, robotics and more. This report examines where breakthroughs are needed and how to plot a course of action. Join Renée Smith to explore the five forces of change driving the future of work and how HR will lead the charge.

1:20pm - 2:10pm  Executive Boardroom

Making Health a Business Strategy

Susan Buxton headshot

Susan Buxton

Administrator Idaho Division of Human Resources

State of Idaho

Nicole Grogan headshot

Nicole Grogan

Chief People Officer

Intellectual Ventures

Tom Carter headshot

Tom Carter

Vice President, Strategic Customer Engagement

Kaiser Permanente

Employee health and wellness is a critical driver of workplace productivity, not simply a component of employee compensation. Because business performance doesn't get sick days, employers are looking for ways to balance what’s best for employees with what’s best for the bottom line. Join this executive discussion on making health a part of an organizational business strategy. Discuss how to change the conversation in 2018 to align with innovative wellness strategies, improve employee wellbeing and manage rising medical costs.

May 10, 2018 - afternoon

2:10pm - 2:30pm  Networking Break

2:30pm - 3:20pm  Breakout Session

One Year Down, A Lifetime to Go — 52 Week Parental Leave

Steven Rice headshot

Steven Rice


Bill & Melinda Gates Foundation

Transforming an organization’s culture is a multidimensional change and where to begin and how to support the process are often the first challenges. Steven Rice began with one contemporary program for one people focused on parental health. He created a two-year roadmap to navigate barriers surrounding a 52-week parental leave. Rice looked to stretch opportunities and include employees as co-creators alongside the leadership team to drive impact and innovation. Join this session to discuss Rice’s internal cultural shift, the intent for the program and how it reflected outward.  

2:30pm - 3:20pm  Executive Boardroom

When It's Working at Home, It's Working at Work

Jeremy Satre headshot

Jeremy Satre

Talent Management & Organizational Development Chief

Washington DSHS

Kathy Shingleton headshot

Kathy Shingleton

VP, Human Resources

Virginia Mason Medical Center

Tara McErlean headshot

Tara McErlean

Vice President at Care@Work


Organizations that recognize the value of focused and engaged employees stay a step ahead in every aspect of human capital management. By actively addressing work-life conflict, employers of choice are helping employees stay present, productive and engaged — with peace of mind at home, they’re able to bring their best selves to work. Join this executive boardroom to explore and share innovative ideas to empower and positively impact employees, their families and ultimately your business.

2:30pm - 3:20pm  Executive Boardroom

Airing Out the Barriers to Change

Rose Capistran headshot

Rose Capistran

VP, Global Human Resources

Zones, Inc.

Rachel Ernst headshot

Rachel Ernst

Director of Employee Success


Many organizations are replacing performance reviews and creating a culture of real-time feedback, empowering employees to take ownership of their own success. In order to make this switch, companies must accept that the old way doesn’t work, take an honest look at the cultural norms and beliefs that are barriers to change, and be willing to invest the time and focus necessary. Join this session to discuss best practices and success stories for redefining performance management practices, identify the barriers that prevent forward movement and form positive changes for employees in and out of the workplace.  

3:20pm - 3:40pm  Networking Break

3:40pm - 4:20pm  Keynote

Mentorship — Paving the Way for Inclusion

Linda Massman headshot

Linda Massman

President & CEO

Clearwater Paper Corporation

Closing the gap between supporting roles and senior leadership is a daunting task that relies heavily on teamwork and the support of others. Linda Massman shares her background and journey of becoming a CEO, the people and experiences that shaped her as a leader and how she transformed organizational culture along the way. Learn the importance of helping others and what it takes to truly lead through inclusion.

4:20pm - 5:00pm  Closing Reception & Prize Drawing


Venue & Accommodation

Grand Hyatt Seattle

Your Community Partners

National Thought Leader
Presenting Sponsors
National Sponsors

Seattle CHRO Program Manager

For inquiries related to this event, please reach out to your dedicated program contact.

Alec Christensen

Program Manager