Boston CIO Executive Summit
May 11, 2022 | The Westin Copley Place
May 11, 2022
The Westin Copley Place
Collaborate with your peers
Get together with Boston's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.
Join your peers to discuss the most critical issues impacting CIOs today:
Protecting what matters – communicating risk and building resilience
Prioritizing data – ensuring accuracy, accessibility and literacy
Driving innovation – optimizing processes and elevating customer experience
Boston CIO Governing Body
The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CIOs, for CIOs.
Governing Body Co-Chairs
Adolph DuBose
Athenahealth
CIO
Arthur Harvey
Boston Medical Center
Senior Vice President and Chief Information Officer
Katrina Jagroop-Gomes
Commonwealth of Massachusetts
CIO - Gaming Commission
Chuck LoCurto
Bryant University
Vice President & Chief Information Officer
Nick Perugini
GE Digital
CIO, TechCo
Nathan Rogers
SAIC
CIO
Deepa Soni
The Hartford
Chief Information Officer
What to Expect
Agenda
May 10, 2022
May 11, 2022
7:30am - 8:15am Registration & Breakfast
8:15am - 9:00am Keynote
Strengths 2.0 — Applying Design Thinking to Your Strengths and Weaknesses
John K. Coyle
CEO and Founder
Speaking Design Thinking
John K. Coyle is the founder and CEO of Speaking Design Thinking and one of the world's leading experts in innovation and design thinking. Through the metaphor of sport, learn how individuals and teams can use innovative approaches to identify and leverage their unique strengths (and design around weaknesses), become empowered to solve old problems in new ways and achieve breakthrough results and understand how to apply the “Design Thinking” process to business and personal challenges.
This will empower you to:
- Achieve breakthrough performance by focusing on what you do best
- Decide what to delegate, quit or outsource, and plan to maximize team resources
- Create higher engagement and more effective collaboration with customers and colleagues
9:00am - 9:30am Networking Break
9:30am - 10:15am Breakout Session
Tapping Into Alternative Tech Talent Pipelines in Boston — The Massachusetts Advantage
Jim Whalen
SVP, Chief Information & Technology Officer
Boston Properties
Adolph DuBose
CIO
Athenahealth
Lexi Marsh
Sales Development Representative
Resilient Coders
Reinier Moquete
Founder & CEO
CyberWarrior.com
Robin Nadeau
Managing Director, Greater Boston
Per Scholas
While technology leaders are competing with organizations across the world for skilled employees, the resources in our own backyard can often be overlooked. Boston is teeming with talent and diversity from non-traditional pathways — the trick is knowing where to find them!
Grab a seat as this panel:
- Communicates the value of non-traditional hires
- Breaks down the resources already at your disposal
- Debunks misconceptions surrounding alternative education routes
9:30am - 10:15am Breakout Session
How Conversational AI Can End the Great Resignation
Hosted by Moveworks
Bhavin Shah
CEO & Founder
Moveworks
The Great Resignation is real: half of US employees are now looking for their next job. To keep your top talent, you need to eliminate distractions from their digital experience, no matter where in the world they’re working. That’s why industry leaders are now using conversational AI to provide employees with immediate support and urgent updates — at a scale not possible for people alone.
Join this session to learn how conversational AI:
- Let LinkedIn onboard 1,000+ new hires by automatically resolving their requests
- Saved Palo Alto Networks 180,000 hours of productivity for its flexible workforce
- Enabled Hearst to bring together 360 subsidiaries with a single hub for support
9:30am - 10:15am Executive Boardroom
Creating a Human Experience for the Customer Journey
Hosted by RingCentral
Joshua Glastein
Chief Information and Technology Officer
Berkshire Residential Investments
Ravi Shankavaram
SVP of IT - Global Head of Technology
New Balance
Two major priorities for CIOs are enabling employees to work more productively and improving the customer experience. Creating a holistic communications system around delivering positive experiences can achieve gains for both priorities. How can these changes support the kind of hyper-personalization and knowledge accumulation that delivers customer satisfaction at every step of the journey?
This session will address:
- Developing a strategic communications system with the customer journey in mind
- Creating customer experience synergies by blending capabilities like unified communications and contact centers
- Real-world challenges and strategies to overcome them
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Brooke Cordova at brooke.cordova@evanta.com
10:15am - 10:45am Networking Break
10:20am - 10:45am Peer-to-Peer Meetings
Peer-to-Peer Meetings
Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.
10:45am - 11:30am Breakout Session
Relationships and Resources — Building a Healthy Cybersecurity Strategy
Arthur Harvey
Senior Vice President and Chief Information Officer
Boston Medical Center
Lee Cullivan
Chief Information Security Officer
Boston Medical Center
Woody Groton
CIO
Draper
Lauren Zabierek
Executive Director, Cyber Project
Harvard Kennedy School's Belfer Center
William McDermott
Supervisor
Federal Bureau of Investigation
Public and private organizations of all sizes are feeling the impact of increased cyberattacks. Instead of letting these circumstances overwhelm you, it’s time to lean on the people and resources around you to reinforce your own team and strategy.
Join this session to discuss:
- Where to find resources that enable proactive behavior rather than reactive behavior
- How the FBI views the global threat environment, and what they are doing to combat it
- How CIOs can build partnerships with both the government and their CISOs
10:45am - 11:30am Breakout Session
Reimagining the IT Operating Model for the Digital World
Hosted by Kyndryl
Rajesh Jaluka
Public CTO & Distinguished Engineer
Kyndryl
Digital technology is now an integral part of our professional and personal lives. The speed and ease at which we connect with people, shop online and consume entertainment are shaping our expectations. The current IT processes and organizational structure can slow the pace of innovation needed, and businesses need to reimagine the IT operating model to remain competitive.
Join this session to learn:
- Key challenges and shortcomings of the traditional operating model
- What to think about when building a business-centric operating model
- Examples of operating model transformations
10:45am - 11:30am Executive Boardroom
Prioritizing Data — Ensuring Accuracy, Accessibility and Literacy
Craig Holbrook
VP, Northeast
Centric Consulting, LLC
Todd Sewards
CIO
American Dental Partners
The key to better customer experiences might be hiding in the data you already have. Auditing your current resources could help you identify useful insights and use them to sharpen your organization’s competitive edge.
Join your peers to discuss:
- Investing in modern data tools
- Determining what data is valuable vs. unnecessary
- Creating buy in and driving data literacy across the enterprise
Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).
To reserve your seat, please contact: Brooke Cordova at brooke.cordova@evanta.com
11:30am - 11:40am Break
May 10, 2022
May 11, 2022
Location
Venue & Accommodation
The Westin Copley PlaceMore Information
Parking
Information regarding parking here.
Health & Safety Local Guidelines
To ensure the well-being of participants, partners, and associates, we will continue to monitor and adhere to government, venue, and health agency guidelines.
As a part of our commitment to create the safest possible environment, we are requiring all participants, partners, and associates to be fully vaccinated to participate in in-person programs, in addition to completing a health status attestation prior to arrival. Please refer to our COVID-19 Health and Safety Protocols for up-to-date local guidelines.
A block of rooms has been reserved at the The Westin Copley Place at a reduced conference rate. Reservations should be made online or by calling 617-262-9600.
Deadline to book using the discounted room rate of $299 USD (plus tax) is April 18, 2022.
Community Program Manager
For inquiries related to this community, please reach out to your dedicated contact.