Virtual

DACH CIO Community

Town Hall

29 October 2026 | 16:00 CET

29 October 2026
16:00 CET

Why AI Isn’t Delivering — The Document Barrier and the Token Economy Shift

Connect with peers in the DACH CIO Community virtually for an interactive panel discussion on current issues and top priorities for IT leaders.

Join fellow CIOs in the DACH community to discuss:

Lead Strategic Technology Alignment to Establish an AI Operating Model

Manage Costs Strategically to Maximize Business Value

Elevate Cybersecurity as a Core Driver of Business Value, Resilience and Growth

Discussion Leaders

Members of the DACH CIO community will lead the interactive discussion and share lessons learned.

Jochen Göttelmann

Lufthansa Group

VP & CIO, IT Operations, Lufthansa Airlines

Panelist

Agenda

29 October 2026

16:00 - 17:00  CET

Why AI Isn’t Delivering — The Document Barrier and the Token Economy Shift

AI is everywhere, but most organizations still struggle to see clear financial benefits. For CIOs, the challenge isn’t whether to invest—it’s why AI hasn’t delivered results. Unstructured documents like contracts and emails keep important information out of reach for AI, even as new generative models promise improvements.Join this town hall to discuss:

  • Why unstructured documents remain a hurdle for enterprise AI, despite advances in GenAI
  • What sets successful AI deployments apart from stalled pilots, including governance and oversight
  • How model choices and the rise of the token economy affect accuracy, cost, and outcomes as usage scales

Your Community Sponsor

Program Sponsor

Community Programme Manager

For inquiries related to this community, please reach out to your dedicated contact.

Alice Donovan

Community Program Manager

alice.donovan@gartner.com