IN-PERSON

New York CIO Executive Summit

June 25, 2024 | Pier Sixty

June 25, 2024
Pier Sixty

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Governing Body Agenda Location Partners Contact

Governing Body Co-Chairs

Andre Bromes

Salvation Army
CIO

Warren Kudman

Turner Construction
SVP & Chief Information Officer

Robert McCowan

Regeneron Pharmaceuticals
Senior Vice President & Chief Information Officer

Earl Newsome

Cummins
Chief Information Officer

Anna Ransley

Quaker Houghton
CDIO

Atefeh Riazi

Hearst
Senior Vice President and Chief Information Officer

Janet Sherlock

Ralph Lauren Corp
CIO

Michael Smith

The Estee Lauder Companies
Chief Information Officer

Eswar Veluri

Equinox
EVP & CTO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your New York CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda

June 24, 2024

evening

June 25, 2024

morning afternoon

6:00pm - 8:30pm Governing Body Welcome Reception

Governing Body Welcome Reception

Kenneth Corriveau

iCIO

Tinuiti

Bridget Snell

Acting Chief Information Officer

Save The Children

New York Governing Body members host an intimate networking reception & dinner with peers the evening before to kick off the Evanta Summit.

Winning the Race – Navigating CIO Burnout
Just like marathon runners who push themselves too hard and risk injury, CIOs continue to push themselves to do more in high-pressure environments. Between rising CEO expectations, digital accelerations and other disruptions, stress levels are soaring. With leaders feeling the pressure and managing teams who are exhausted, how can CIOs go the extra mile to prioritize the mental health of themselves and their workforce?
Join this session to discuss:

Redefining your “win” strategy – Prioritizing no more than three goals at a time
Empowering yourself by empowering others – best practices for prioritizing mental, emotional and physical health
Broadening your support network – delegating effectively and communicating needs clearly to business partners

7:45am - 8:30am Registration & Breakfast

8:30am - 9:15am Keynote

New Heights with Empire AI

Dru Rai

Chief Digital Officer and Chief Information Officer

State of New York

The State of New York is no stranger to using AI. And with the recent historic, AI consortium launched by the Governor and approved by the Legislature, the Empire State is positioned for maximum success. When Dru Rai took the seat as the state’s Chief Information Officer, his mission was clear: maximize the benefits of AI for the agencies, hardworking taxpayers and residents of New York State.

Join this exciting keynote on Empire AI as Dru shares how he is:

Setting an example for the rest of the nation to follow
Leveraging an existing high-tech and start-up ecosystem
Working with agencies on what the state’s next phase of AI will look like

9:15am - 9:40am Networking Break

9:40am - 10:25am Breakout Session

A Data & Analytics Dialogue

Frank Iannella

CIO USA, VP Digital & Technology

Heineken

As organizations collect more and more data, it’s crucial for leaders to empower the enterprise to use that data to ensure better business outcomes. How are you creating an effective D&A strategy that enables the entire organization for growth and innovation?

Join this interactive session to discuss:

Utilizing analytics to drive business decision making
Balancing the benefits of data control with data democratization
Building a foundation for successful AI implementation

9:40am - 10:25am Breakout Session

Connect the Dots Across the Customer Lifecycle

Companies have been collecting data on their customers since the dawn of direct marketing, but in today’s digital era, gathering information is only the first step. Truly knowing your customer requires integrating data and insights from all your existing tools — including your CRM, marketing suite, ecommerce platform and contact center — to build an accurate and real-time picture of who they are and what they want. Only then can you consistently deliver the highly personalized interactions that customers expect and that create value for them and your organization.

Join this session to learn about:

Generating actionable insights from an endless sea of customer data
Unlocking value and enabling conversions from every conversation
Building differentiated engagement without sacrificing consumer data privacy and transparency

9:40am - 10:25am Executive Boardroom

Optimize Application Rationalization to Reduce Cost

Michael Radziemski

Senior Vice President, Chief Information Officer

Federal Home Loan Bank of New York

Eric Helmer

SVP & Chief Technology Officer

Rimini Street

CIOs are balancing an ever-increasing number of service providers which requires a strong vendor and application rationalization integrated into strategic decision-making. In order to allocate more funds towards innovation and differentiation initiatives, mission-critical systems need to be optimized, cost effective, and flexible.

Join this session to discuss:

Incorporate effective contract management
Strategies to avoid vendor lock-in
Financially optimizing the vendor portfolio

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs). To reserve your seat, please contact: Haydn McKee at haydn.mckee@evanta.com

10:25am - 11:05am Networking Break

10:30am - 10:55am Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:05am - 11:50am Breakout Session

GenAI Use Case — Efficiencies to Deliver ROI

Niraj Patel

CIO

Greystone

CIOs play a pivotal role in leveraging AI to unlock new opportunities, enhance decision making and streamline processes. Niraj Patel, CIO at Greystone shares his journey on integrating AI tools to solve complex challenges, improve productivity and deliver massive ROI.

Join this session to hear about:

Capturing and communicating use case ROI
Measuring quality and overcoming challenges
Building an ecosystem for future innovation

11:05am - 11:50am Breakout Session

Unlocking Full Cloud Potential – IT Enhancements for Today’s Enterprise

Bradon Rogers

Chief Customer Officer

Island

While the vast majority of infrastructure has been upgraded and modernized to support the shift to the cloud, enterprise IT teams are still missing an equally seamless access method to deliver cloud-native apps and data to their end users. While traditional browsers have become the de-facto access point for the majority of business critical applications, they lack the deep visibility and hyper-granular policy controls enterprises need. This results in IT leaders surrounding their browsers with layers of tech to meet those needs.

Join this breakout session to discover:

Why traditional cloud security methods undermine your modernization efforts and end-user experience
Embracing technological momentum to adapt to a "more-with-less" IT landscape
How enterprise CIOs are using this solution to bolster cloud security

11:05am - 11:50am Executive Boardroom

Empowering AI to Unlock the Potential of Your Business Applications

Kevin Sauer

Director – Americas App Innovation Global Black Belt Team

Microsoft Corporation

John Sullivan

CIO

Major League Soccer

Dr. Klaus Roeller

VP Head of IT Region Americas

Evonik

Generative AI has ushered in a transformative period, reshaping our expectations and driving widespread adoption of AI services. This shift is not only revolutionizing industries, but also compelling organizations to explore new possibilities in their entire digital landscape. The impact is profound, especially on applications, the digital forefront for many businesses.

Join this session to discuss:

Building and modernizing intelligent apps with user experience at the forefront
Harnessing AI to create novel opportunities and deliver unparalleled business value
Embarking on a new era of AI innovation

11:05am - 11:50am Executive Boardroom

Transformative Shockwaves: Navigating Unpredictability Through Strategic Control

Stewart Hill

Regional Field CTO

WalkMe

As lines of business continue to invest in new applications and processes, disconnected, siloed, and individual initiatives are creating shockwaves throughout the organization. Such random acts of digital lack the necessary degrees of strategic oversight and organizational change control, leading to unpredictability and elevated levels of organizational risk.

Join this boardroom to discuss how to:

Adopt new digital solutions with proactive approaches
Eliminate chance outcomes from random acts of digital
Promote unity while mitigating risks

11:50am - 12:35pm Lunch Service

12:35pm - 1:10pm Keynote

Optimizing for Agility – Network and Security Convergence

Shamla Naidoo

Head of Cloud Security & Innovation

Netskope

Integrating a complex ecosystem across all security areas can optimize defenses without simplifying adversaries’ challenges. This approach balances robust security with efficiency, crucial for navigating generative AI and tech advancements. Achieving this requires strategic selection and consolidation of platforms to enhance agility, reduce risk, and maintain cost-effectiveness.

In this session, you’ll learn:

The composition of an effective security architecture
Value you can derive from a converged networking and security platform
Common consolidation mistakes people make and how to avoid them

1:10pm - 1:35pm Break

1:35pm - 2:20pm Breakout Session

Life After the CIO — What's Next?

Lesley Ma

Chief Information and Data Officer

NSF International

Elizabeth Reyes

Deputy Executive Director

New York City Employees’ Retirement System

Asli de Munnink

Former Chief Digital and Information Officer

Digital Transformation Leader

What does life after the CIO look like? For many executives, the natural next career step is to transition from presenting to the board to serving on a board of directors. Another progression is a COO position, but how does one assess the options in building their own personal brand?

Join this all-female panel to learn:

Building a personal brand
Assessing COO positions
Landing a board seat

1:35pm - 2:20pm Breakout Session

Building an AI-Powered and Secure Unstructured Data Strategy

Diego Dugatkin

Chief Product Officer

Box

Your unstructured data holds immense value in the files that define your business. To maximize the potential of this data, it's crucial to establish a comprehensive unstructured data strategy that prioritizes both security and AI integration.

Join this session to learn about:

Identifying your valuable unstructured data sources and tools
Developing robust security measures for internal and external data use
Balancing AI with stringent security and compliance protocols to increase utility

1:35pm - 2:20pm Executive Boardroom

From AI Promise to Profitable ROI Outcomes

Bharath Yadla

Head of Strategic Initiatives

Workato

MK Aydin

CIO Finance & Legal

Honeywell

Don Welch

Vice President for Information Technology and Global University Chief Information Officer

New York University

As businesses navigate the expanding data landscape and the intricacies of AI systems, understanding the true performance and ROI impact of AI initiatives becomes increasingly challenging.

In this session, gain actionable insights with real-world use cases on how to:

Ensure data readiness for successful AI implementations
Leverage proven methodologies to operationalize AI for measurable ROI
Drive continuous AI-centric innovation at all stages of maturity

Executive boardrooms are intimate and interactive sessions designed to foster dynamic dialogue around a specific, strategic topic. These private, closed-door discussions encourage attendee participation and are limited to 15 attendees (seating priority is given to CIOs).To reserve your seat, please contact: Haydn McKee at haydn.mckee@evanta.com

1:35pm - 2:20pm Executive Boardroom

Operational Excellence to Improve Customer Experience

Heath Newburn

Global Field CTO

PagerDuty

Meaningful enhancements in IT operations performance have often been achieved incrementally, demanding intensive attention over long time horizons. Does the rise of AI present an opportunity to make transformative leaps in customer experience or should CIOs wait to assess the results of early adopters?

Join this session to discuss:

Differentiating between hype and practical value
Communicating the ROI behind quick wins
Choosing the right time to invest in AI

2:20pm - 3:00pm Networking Break

2:25pm - 2:50pm Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

3:00pm - 3:45pm Breakout Session

Gartner Analyst - Emerging Technologies Hype Cycle

Marty Resnick

VP Analyst, KI Leader • Technology Innovation-CTO

Gartner

Join us for this exciting session on Gartner's emerging technologies hype cycle.

Marty Resnick is a Vice President on Gartner's Technology Innovation team. Marty's primary focus areas are Continuous Foresight, Futurism, Storytelling, Innovation, Design Thinking, Human Augmentation, Immersive Experiences, Metaverse, and the selection, recommendation, and implementation of strategic emerging technologies through trendspotting, tech radars, and the emerging tech wheel.

Marty is also a co-lead for the Gartner Futures Lab. The Gartner Futures Lab is Gartner's home for futuristic and more speculative research.

3:00pm - 3:45pm Breakout Session

Personalized Customer and Employee Insights with AI

Matt Lehman

Industry Principal, Financial Services

RingCentral

CIOs can create a seamless user experience and leverage AI for employee and customer outcomes by relying on data-driven insights for decision making and real-time recommendations or guidance. In creating more intimate and personalized customer interactions and experiences, AI can change the way organizations interact with clients and drive significant improvements in employee satisfaction.

Join this session to discuss:

Simplifying workflows and personalizing intelligence
Harnessing conversation insights and interactions
Increasing productivity across sales, marketing and operations

3:00pm - 3:45pm Executive Boardroom

Getting ROI from AI-Powered Observability

Peter Pezaris

Chief Strategy and Design Officer

New Relic

The rapid pace of technological change has introduced unprecedented complexity and risk for organizations. From uncontrolled cloud expenses, to complex software architectures, rapid innovation, emerging security threats, and high expectations around generative AI, the challenges can be overwhelming.

Join this roundtable session to discuss:

The top trends driving the need for observability
How to overcome the obstacles to achieving it
The next generation of observability with generative AI

3:45pm - 4:10pm Break

4:10pm - 4:45pm Keynote

You Speak, They Swarm — The Power of Story in Reaching Your Audience

Arthur Zards

Thought Leader, TED/TEDx Speaker, Coach & Producer

Those who tell the stories rule society." (Plato) But busy executives don’t have time to learn complex communication models or esoteric storytelling processes — you need a simple, effective framework that can help you not only connect with any audience, but also elicit real change. Enter the Swarm Effect.

Join this session with Arthur Zards — an expert on storytelling, TEDster and provocateur — to: