IN-PERSON

UK & Ireland CIO Community
Executive Summit

11 June 2025 | Royal Lancaster London

11 June 2025
Royal Lancaster London

APPLY TO PARTICIPATE

Collaborate with your peers

Get together with UK & Ireland's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CIOs today:

CIO Leadership That Drives Effective Technology Adoption Across the Business

Drive Secure Digital Business With an Outcome-Driven Approach

Maximise Technology Outcomes Through Business Partnerships

UK & Ireland CIO Governing Body


The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven By CIOs, For CIOs®.

Governing Body Co-Chairs

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your UK & Ireland CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda


10 June 2025

11 June 2025

17:30 - 21:00  Governing Body Private Dinner

Governing Body Welcome Reception

 

08:00 - 09:00  Registration & Breakfast

09:00 - 09:45  Keynote

Redesigning Partnerships Across the C-Suite to Accelerate Digital Business

Cijo Joseph headshot

Cijo Joseph

Chief Technology & Digital Officer

Mitie

IT Leaders today face lofty expectations and a changing set of skills necessary to be successful. They are expected to manage high levels of ambiguity, align with corporate objectives, adopt game changing AI and the list goes on. How should CIOs ensure they are tackling their long list of priorities at speed, while ensuring customer centricity? Join Cijo Joseph, CTDO he shares how effective partnership with HR has led to the successful rollout of AI initiatives across the organisations, and the power such partnerships have on business outcome and customer satisfaction. Specifically, Cijo will share:

  • Mitie’s AI journey, and how the IT and People function have worked together to drive business outcome
  • Maintaining control of the narrative around emerging technologies, like AI, and ensuring effective governance and controls
  • How effective partnerships has enabled key business goals to be met through innovative technology solutions


09:45 - 10:00  Break

10:00 - 10:45  Breakout Session

From Friction to Flow — How CIOs Can Enable Organisational Velocity

Leslie Symonds headshot

Leslie Symonds

SVP RevOps

Unily

Laura Duffey headshot

Laura Duffey

CIO, Low Carbon Solutions

Shell

In an era of volatility, enterprises can no longer rely on size or strength to stay ahead; the ability to adapt and pivot at speed will define the next generation of performance champions. CIOs play a critical role in delivering this velocity – responsible for eliminating the friction that occurs in large, complex organisations, and creating a more streamlined digital workplace. Join this session to learn:

  • What leading enterprises are doing to supercharge their digital workplace
  • The link between organisational velocity and the ROI of your tech stack
  • How to increase the pace of AI adoption while mitigating risk


10:00 - 10:45  Breakout Session

Maximising ROI From Digital Investments Amid Unprecedented Technology Advancements - EVRi's Journey

Marcus Hunter headshot

Marcus Hunter

CTO

EVRi

Despite the rapid advancements in technologies such as AI, enterprises are still struggling to realise its full value. If AI can boost personal productivity by 50% or more, why aren’t enterprises seeing the same transformational impact? The challenge lies in scaling AI effectively, integrating it seamlessly into existing workflows, and ensuring security and governance without slowing innovation; and IT leaders must bridge this gap. Join Marcus Hunter, CTO at EVRi as he shares his thoughts and insights into how adopting a ‘value first’ framework has enabled technology investment to translate into tangible business outcomes. Specifically, Marcus will share:

  • How the implementation of automation and business change has led to annual savings and efficiency boosts
  • Adopting an operating model that has enabled rapid innovation and business growth
  • Harnessing innovative technologies as a driver for competitive advantage, and how IT Leaders can enable growth

10:00 - 10:45  Executive Boardroom

Identifying and Implementing IT Operating Models to Boost Enterprise Performance

Annie Smith headshot

Annie Smith

Head of Generation Information Systems

EDF Energy

Przemek Czarnecki headshot

Przemek Czarnecki

CTO and EVP Technology

ASOS.com

Ashish Arora headshot

Ashish Arora

SVP & Head of UK, Ireland & Benelux

HCLTech

As technology evolves and consumer preferences shift, the traditional IT-driven growth model must transform. Seamlessly integrating operating models has never been more crucial in a rapidly evolving business landscape, and CIOs must ensure these models are still fit to drive business value. How can CIOs better align IT operating models with the enterprise for maximum business impact? Participate in this boardroom session to delve into:

  • Strategically aligning technology development with business goals
  • Ensuring funding reflects the organisation's key priorities
  • Prioritising outcomes over conventional project and task-focused approaches


10:00 - 10:45  Executive Boardroom

Future-Proof Your Business with AI-powered Operational Resilience

Tim Chinchen headshot

Tim Chinchen

Field CTO

PagerDuty

Nicky Brennan headshot

Nicky Brennan

Group CIO

YTL UK

Jeremy Axe headshot

Jeremy Axe

CTO

DS Smith

David Callow headshot

David Callow

CIO

NHS Professionals

In today's complex digital landscape, outages are inevitable and can cripple businesses within minutes. In fact, 88% of IT leaders expect a global outage within the next year. With the threat of significant revenue loss and reputational damage from even brief disruptions, operational resilience has evolved from an IT concern to a board level priority. How can CIOs find their competitive edge in operational resilience? Join this boardroom to discuss:


  • Mitigating tech fragility and the impact of IT disruption across the organisation 
  • Deploying AI and Automation to transform and scale resilience, efficiency and productivity
  • Emerging tech - why 88% of IT leaders plan to have Agentic AI use cases deployed in 1-2 years


10:00 - 10:45  Executive Boardroom

Next Generation CIO Programme — Laying the Groundwork for Becoming a CIO

Pravina Ladva headshot

Pravina Ladva

Group Chief Digital and Technology Officer

Swiss Re

The success of the modern enterprise increasingly hinges upon all things digital. This heralds the continued evolution of the CIO role, whose scope has needed to develop to be a representative that can successfully spearhead the digital enterprise. As such, the skills and traits of the prospective CIO have also shifted dramatically – and continue to do so.

The question for any aspiring CIO, then, should be which attributes are currently sought after, and what are the realities of the role?

Join this session to gain insights on:

  • The level of commitment expected of a CIO and how this might differ across organisations of varying sizes and sectors
  • How to understand and overcome hurdles and blockers while transitioning into the CIO role
  • How to sustain a healthy work-life balance

10:45 - 11:50  Networking Break

10:55 - 11:40  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:50 - 12:35  Breakout Session

The Efficient Enterprise and the CIO – Win in a World of Ambiguity: A Menzies Aviation Conversation

Matt Stevens headshot

Matt Stevens

Chrome Enterprise Lead, UK and Benelux

Google Chrome Enterprise

Justin Apps headshot

Justin Apps

Head of IT Strategy & Enterprise Architecture

Menzies Aviation

For CIOs, ongoing external forces are making it tough to prepare for success. This, coupled with a fast-moving technology landscape means that the CIO must wear more hats than ever before. Join us for a discussion with Menzies Aviation to learn how they've driven significant efficiency gains and enhance security for their global workforce by implementing a new approach to end-user computing. Discover winning strategies for boosting TCO and productivity, and bridging the gap between the familiar and the future.

Join this session to discuss:

  • How you can leverage cloud-first technology to deliver a boost to TCO and productivity across your global operations
  • Driving adoption of emerging technologies in a scalable, secure, and sustainable manner
  • Securing stakeholder buy-in for wide-scale digital transformation initiatives that enhance workforce productivity and security


11:50 - 12:35  Breakout Session

Innovation From the Future — A Gaming Perspective for IT Leaders

Stuart Wright headshot

Stuart Wright

CTO

SEGA

In gaming, innovation is survival. Stuart Wright, CTO at SEGA Europe, reveals how lean, fast-moving teams deliver AI, data, cybersecurity, and live ops at scale — without compromising quality. Drawing on hands-on experience from wiring NT servers to leading transformation at SEGA, Stuart shares bold insights on driving progress through action, reducing technical debt, and saying “yes” more often. Whether you're in gaming or government — this is innovation that moves. Join this session for insights into:

  • Innovating fast, fixing first, blaming never
  • Keeping teams small by simplifying tech
  • Leading by enabling, not blocking

11:50 - 12:35  Executive Boardroom

The Security Imperative — Managing AI Risks While Driving Innovation

Marc Wheelhouse headshot

Marc Wheelhouse

Chief Security Officer, Solutions & Services Group

Lenovo

Imran Ali headshot

Imran Ali

Group CIO

Aptia Group

Sally Marriott headshot

Sally Marriott

CTO

Tesco Mobile

 As AI adoption accelerates, it is critical for organizations to prioritise security, compliance, and governance in order to mitigate risk. From protecting sensitive data, to ensuring AI models operate ethically and transparently, developing a security-focused AI strategy is essential to long-term success. Let’s talk industry-leading AI infrastructure, security frameworks, and responsible AI practices, and learn how to confidently scale AI while maintaining trust and compliance.

Join this session to explore:

  • Security, privacy, and regulatory risks in AI deployments
  • Best practices for managing AI data lifecycles and compliance
  • Building a resilient AI infrastructure that balances innovation with risk management

11:50 - 12:35  Executive Boardroom

Adopting AI Across the Business – From Chaos to Competence

Tracey Jessup headshot

Tracey Jessup

CTO

De Montfort University

Charlie Ewen headshot

Charlie Ewen

CIO, Technology Director

Met Office

Jaime Valadao headshot

Jaime Valadao

Enterprise Regional Director

Multiverse

Scott Civzelis headshot

Scott Civzelis

CIO

DS Smith

With rapid technological advancements, the demand for tech talent continues to outpace supply. Despite waves of layoffs from the tech sector, it remains difficult to hire qualified talent, meaning CIOs must upskill their teams with high-in-demand skills such as GenAI, AI, machine learning and data. These skills gaps threaten organisations’ abilities to achieve their business objectives. Join this boardroom to address some of the key challenges when attracting and retaining talent, as well as effective upskilling of your workforce. Specifically, you’ll discuss:

  • How CIOs should identify, address and close AI skills gap, fast
  • Building the data foundations to drive AI adoption, and foster a culture of continuous learning to stay competitive
  • Track ROI on your learning investment and on key metrics like productivity and retention

11:50 - 12:35  Analyst Boardroom

Next Generation CIO Programme – Maximising IT’s Value by Getting the Right Seat at the Table

Rob O'Donohue headshot

Rob O'Donohue

VP Analyst, KI Leader, Executive Leadership Research

Gartner

As a future leader, “getting a seat at the table” is a great ambition. However, getting the right seat at the right tables is the better goal. This session provides best practices leaders can use to ensure IT is positioned to work effectively with executive leadership teams across the enterprise. Specifically, this session will dive into:

  • How to determine the optimal position for IT on key executive teams
  • Looking beyond the C-suite table to influence goals, strategies and initiatives
  • Ensuring IT value goes beyond the ‘tactical’, overcoming barriers to demonstrating value 


12:35 - 13:20  Lunch Service

13:20 - 14:00  Keynote

The Impact of the Unseen – Elevating IT Through Strategic Visibility

Pedro Bados headshot

Pedro Bados

Co-Founder, CEO

Nexthink

Nicki Tang headshot

Nicki Tang

CIO

Tokio Marine

Enterprise productivity is top of mind for business leaders everywhere and CIOs play a crucial role in showcasing progress and true value to the business in this mission. A well-crafted digital employee experience (DEX) strategy that addresses changes in the way employees work and interact with digital tools will ensure that your processes and technologies advance the mission of a high performing workforce and improved enterprise productivity.

Join this case study to discuss a journey with DEX, including:

  • Improving operational efficiency and business outcomes
  • Measuring IT impact to strategic business growth
  • Leveraging DEX to improve optimization and visibility of IT assets


14:00 - 14:15  Break

14:15 - 15:00  Breakout Session

Transforming Travel With Technology ― Building the World’s Most Intelligent Airports

Nick Woods headshot

Nick Woods

CIO

Manchester Airports Group

From the moment you start shopping for flights until you check in at your hotel, technology is at the center of the travel experience. Which is why Manchester Airports Group (MAG) is investing in digital transformation and innovation to give their passengers the best experience possible at their airports. By focusing on the business outcomes, and customer experiences, MAG has made huge strides towards delivering intelligent airports of the future.

Join this session as CIO Nick Woods shares:

  • Securing leadership buy-in for technology investments to drive the intelligent airport
  • Enhancing operational efficiencies by leveraging data and AI
  • How CIOs can better link IT to business value through enhanced experiences an ROI


14:15 - 15:00  Breakout Session

AI, Data, and Digitised Experiences – Using IT and Data to Accelerate Digital Business

Chris Blatchford headshot

Chris Blatchford

Group CTO

Kingfisher

Data and AI maturity varies drastically among organisations and it can be difficult for CIOs to know where they start, and whether they are making the most out of their data sets. These challenges are further amplified as organisations build AI-powered digital strategies. From communicating data updates internally to demonstrating the impact AI strategy has on business outcomes, how can IT Leaders get past the complexities of these challenges and utilise them to improve their strategies? Join Christopher Blatchford, CTO, Kingfisher as he shares his thoughts about how AI and Data strategy can contribute to increased sales and enhanced customer experience.

Specifically, Christopher will share:

  • How Kingfisher accelerated their use of data and AI to unlock growth opportunities in line with the ‘Powered by Kingfisher’ ethos
  • Communicating confidence to the business that data infrastructure is aligned with data strategy
  • The learnings and recommendations for CIOs looking to make the most out of their data sets and drive business collaboration and value


14:15 - 15:00  Executive Boardroom

Next Generation CIO Programme - What Tech Execs Love and Hate about the Job

Anna-Lisa Miller headshot

Anna-Lisa Miller

Group CIO

Spectris

Andy Burton headshot

Andy Burton

CTO

esure


The IT Executive role has evolved significantly from a service provider to a business enabler that drives the next generation of digital business. Alongside this evolution, questions about how the CIO can best utilise their newfound influence have become all the more pertinent.

But what about those aspects that ‘new to role’ executives don’t typically consider? Managing relationships at the top, inspiring the business to adopt new technologies and constant change management can be tough, all whilst maintaining a healthy work-life balance. It’s crucial for aspiring CIOs to remain cognisant of the underlying realities behind a role of this magnitude. Join this session to hear Technology Executives share the realities of the role, and advice on how to strike the right balance for success.

Join this boardroom and discuss:

  • The level of commitment expected of a CIO and how this might differ across organisations of varying sizes and sectors
  • Understanding and overcoming hurdles and blockers while transitioning into the CIO role
  • How to sustain a healthy work-life balance in a high profile, fast moving role


14:15 - 15:00  Executive Boardroom

Maximising Tech Value in the Age of Uncertainty

Afzal Jagot headshot

Afzal Jagot

CIO, Head of Technology Strategy

Wesleyan

Sérgio Guerreiro headshot

Sérgio Guerreiro

VP, IT & Digital, International

Allegion

Nadeem Malik headshot

Nadeem Malik

VP WebMethods & StreamSets - UKISA

IBM

The proliferation of AI-driven APIs, applications, and data has introduced unprecedented levels of IT complexity. This poses significant challenges for enterprises striving to deliver greater efficiencies and better return on AI investments. With 82% of enterprise leaders acknowledging that IT complexity is hindering their success, how can CIOs address these challenges to reduce overspend and drive better performance? Join this session to discuss:

  • Streamlining integration for the AI era
  • Unlocking value from your data more productively and efficiently
  • Automating actions to allow organizations to use their resources

14:15 - 15:00  Executive Boardroom

Tackling AI Trust, Risk and Security - Powering a Secure Cloud Architecture for the Enterprise

Tom Winstanley headshot

Tom Winstanley

UK&I CTO

NTT Data, Inc

Barry Nee headshot

Barry Nee

CIO

Practice Plus Group

CIOs are under pressure to build and maintain a secure digital foundation against an increasingly complicated threat landscape. With so many organisations implementing AI-powered initiatives across their networks, how can CIOs ensure they are equipping the business with the tools they need to succeed, whilst delivering a secure network that provides effective security posture and protection from cyber threats. Join this boardroom to discuss: 


  • How CIOs can help the business adopt, build, manage and scale AI-powered initiatives securely
  • Reducing complexity across outdated networking and security environments to make the most of what emerging tech has to offer
  • Empowering employees to use the tools available to them in a secure, productive manner

15:00 - 15:15  Networking Break

15:15 - 16:00  Breakout Session

Navigating Through Change – Sustaining Momentum to Create a Digitally-Enabled Enterprise

Adrian Berry headshot

Adrian Berry

CTO

ASDA

Debra Bailey headshot

Debra Bailey

Group CIO

OSB Group

Organisations must navigate the unpredictable with a calculated and dynamic mindset. From supply chain shortages to rising inflation and complex business transition, technology leaders must increasingly do more with less and innovate to keep customers. Clear communication and vision are key, but how should IT Leaders sustain multiyear strategies with so much transformation, at pace. Join Adrian Berry, CTO at Asda as he shares his thoughts and insights into:

  • How Asda are accelerating their digital strategy and driving an ambitious transformation programme
  • Sustaining change in multiyear programmes and practical advice on establishing a clear vision for the desired state
  • A fireside chat with Debra Bailey, CIO, OSB Group on managing complex change programmes

15:15 - 16:00  Executive Boardroom

The CIO as the ‘Changemaker’ — How to Lead with Impact

Gary Donnelly headshot

Gary Donnelly

Group CIO

Culina Group

As CIOs face ever-expanding responsibilities in their roles, they must remain effective in dealing with uncertainty and change. How can CIOs ensure they are leading and communicating with impact to drive forward successful digital business initiatives and position themselves as true changemakers? Join this discussion and share insights into:

  • How CIOs can help employees navigate the complexities of change and drive adaptability
  • Ensuring your organisation has the right skills and expertise to respond to emerging technologies
  • Adopting learning practices that are agile to changing business needs


15:15 - 16:00  Executive Boardroom

Mastering the Art of Digital Storytelling — Engaging the Business in Your Vision

Jenny Wood headshot

Jenny Wood

Group CIO

Skipton Building Society

David Jones headshot

David Jones

CIO

AEG

Pooja Bagga headshot

Pooja Bagga

CIO

The Guardian

In today's dynamic business environment, technology is no longer confined to the CIO’s domain. Yet, many in the C-suite remain uncertain about how to effectively collaborate and leverage complex architectures and systems to accelerate strategic execution. For forward-thinking CIOs, communication transcends being a mere skill—it is a leadership imperative. The most successful CIOs are those who can weave complex technical concepts into compelling narratives, creating a shared vision that bridges the gap between business and IT.

How do industry leaders achieve this? What are the keys to sparking action and spearheading digital innovation? How can you transition from a "us vs. them" mindset to a franchise-like model for digital delivery?

Join this boardroom session to explore

  • The art of storytelling that tackles unique challenges, introduces meaningful tension, and presents inspiring resolutions.
  • Crucial executive leadership skills that drive business engagement and align IT priorities with overarching organisational goals.
  • Techniques to amplify your message, fostering collaboration across the enterprise and maximizing the value of digital investments


16:00 - 16:15  Break

16:15 - 17:00  Analyst Keynote

Word Wizardry — How Powerful Language can Empower CIOs to Thrive

Rob O'Donohue headshot

Rob O'Donohue

VP Analyst, KI Leader, Executive Leadership Research

Gartner

CIOs face an increasingly difficult dual challenge of navigating complex environments while effectively communicating to inspire and lead. The intentional use of words can boost their influence, improve their communications, and forge stronger bonds with the CEO, peers, and employees. With so many competing priorities, how can CIOs think and act more as an executive first, and functional leader second. This Keynote will address:

  • How to boost influence over others by tapping into people’s agency and identity
  • Overcoming cognitive bias when someone assumes others have the same knowledge they do
  • Using emotional language to build stronger connections with others and improve outcomes



17:00 - 17:30  Closing Comments and Prize Drawing

10 June 2025

11 June 2025

We look forward to seeing you at an upcoming in-person gathering


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Location


Venue & Accommodation

Royal Lancaster London

A block of rooms has been reserved at the Royal Lancaster London at a reduced conference rate. Reservations should be made online or by calling 020 7551 6000.

Deadline to book using the discounted room rate of £390 GBP (plus tax) is 18 May 2025.

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Community Programme Manager


For inquiries related to this community, please reach out to your dedicated contact.

Lucy Guille

Senior Community Programme Manager

+44 (0)7701 308 981

lucy.guille@gartner.com