UK & Ireland CIO Executive Summit

Enterprise productivity is top of mind for business leaders everywhere and CIOs play a crucial role in showcasing progress and true value to the business in this mission. A well-crafted digital employee experience (DEX) strategy that addresses changes in the way employees work and interact with digital tools will ensure that your processes and technologies advance the mission of a high performing workforce and improved enterprise productivity.

Join this case study to discuss a journey with DEX, including:

• Improving operational efficiency and business outcomes
• Measuring IT impact to strategic business growth
• Leveraging DEX to improve optimization and visibility of IT assets

Data and AI maturity varies drastically among organisations and it can be difficult for CIOs to know where they start, and whether they are making the most out of their data sets. These challenges are further amplified as organisations build AI-powered digital strategies. From communicating data updates internally to demonstrating the impact AI strategy has on business outcomes, how can IT Leaders get past the complexities of these challenges and utilise them to improve their strategies? Join Christopher Blatchford, CTO, Kingfisher as he shares his thoughts about how AI and Data strategy can contribute to increased sales and enhanced customer experience.

Specifically, Christopher will share:

• How Kingfisher accelerated their use of data and AI to unlock growth opportunities in line with the ‘Powered by Kingfisher’ ethos
• Communicating confidence to the business that data infrastructure is aligned with data strategy
• The learnings and recommendations for CIOs looking to make the most out of their data sets and drive business collaboration and value

From the moment you start shopping for flights until you check in at your hotel, technology is at the center of the travel experience. Which is why Manchester Airports Group (MAG) is investing in digital transformation and innovation to give their passengers the best experience possible at their airports. By focusing on the business outcomes, and customer experiences, MAG has made huge strides towards delivering intelligent airports of the future.

Join this session as CIO Nick Woods shares:

• Securing leadership buy-in for technology investments to drive the intelligent airport
• Enhancing operational efficiencies by leveraging data and AI
• How CIOs can better link IT to business value through enhanced experiences an ROI

Organisations must navigate the unpredictable with a calculated and dynamic mindset. From supply chain shortages to rising inflation and complex business transition, technology leaders must increasingly do more with less and innovate to keep customers. Clear communication and vision is key, but how should IT Leaders sustain multiyear strategies with so much transformation, at pace. Join Adrian Berry, CTO at Asda as he shares his thoughts and insights into:

• How Asda are accelerating their digital strategy and driving an ambitious transformation programme
• Sustaining change in multiyear programmes and practical advice on establishing a clear vision for the desired state
• Recommendations on managing complex change programmess against a backdrop of business expectations and strategies

Organisations and employees have dealt recently with changing business and operating models, staff departures, digital acceleration, hybrid work and many other disruptions. They’re exhausted, and it's impacting the success of technological initiatives. With CIOs driving largescale transformation over a sustained period of time, what are the tactics that can be used to mitigate change fatigue, re-energise stakeholders and sustain momentum. Join this boardroom to discuss:

• Evaluating the impact of change management fatigue when prioritising initiatives
• Overcoming the pain points of sustained change management, and how CIOs can drive momentum
• Creating positive experiences throughout transformation, not just at the end

CIOs face an increasingly difficult dual challenge of navigating complex environments while effectively communicating to inspire and lead. The intentional use of words can boost their influence, improve their communications, and forge stronger bonds with the CEO, peers, and employees. With so many competing priorities, how can CIOs think and act more as an executive first, and functional leader second. This Keynote will address:

• How to boost influence over others by tapping into people’s agency and identity
• Overcoming cognitive bias when someone assumes others have the same knowledge they do
• Using emotional language to build stronger connections with others and improve outcomes