IN-PERSON

UK & Ireland CIO Executive Summit

19 October 2023 | Landmark London

19 October 2023
Landmark London

Collaborate with your peers

Get together with UK & Ireland's top CIOs to tackle shared business challenges and critical priorities facing your role today. Participate in this one-day, local program with peer-driven topics and interactive discussions with your true C-level peers.

Join your peers to discuss the most critical issues impacting CIOs today:

Amplifying Value Through Digital Ecosystems

Accelerating Growth with Agility & Innovation

Authoring the Future through Culture, Influence & Technology

UK & Ireland CIO Governing Body


The Governing Body Co-Chairs shape the summit agenda, ensuring that all content is driven by CIOs, for CIOs.

Governing Body Co-Chairs

Debra Bailey

NHS Business Services Authority
CIO/NED

Claire Dickson

DS Smith
CIO

David Germain

QBE
Group CIO

Robbert van Rutten

Shell
SVP & Downstream CIO

What to Expect

Interactive Sessions

Hear from CIO practitioners and thought leaders on how they're solving critical challenges impacting your role today in Keynote sessions, and join smaller, interactive discussions with your peers in Breakout and Boardroom sessions.

Community Networking

Make new connections and catch up with old friends in casual conversations during dedicated time for networking designed to better acquaint you with your UK & Ireland CIO community.

Peer-to-Peer Meetings

Connect with like-minded peers in a private, one-on-one setting through Evanta's Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

Agenda


18 October 2023

19 October 2023

18:00 - 21:30  Governing Body Welcome Reception

Governing Body Welcome Reception

Ahead of the UK & Ireland CIO Summit, Governing Body members will host an exclusive networking reception for all CIO attendees. Join your peers for dynamic discussions over fantastic food, ethically sourced from farmers, foragers and fishermen. There will be drinks, canapés and food stations catering for all dietary requirements.

08:15 - 09:00  Registration & Breakfast

09:00 - 09:45  Keynote

Preparing for What’s Next in 2024 – Crafting Future IT Strategy in Times of Ongoing Uncertainty

Aidan Hancock headshot

Aidan Hancock

Group CIO

Johnson Matthey

The broad impact of ongoing uncertainty has renewed focus on the geopolitical and economic outlook for 2024 and beyond. The uncertainty of the global market is particularly challenging for CIOs who are now in a unique position within the enterprise to drive forward digital business initiatives. Accelerating forces of globalisation, competition, and a race for sovereignty in technologies like AI must be evaluated and implemented accordingly and in line with business expectations. Join Aidan Hancock, CIO, Johnson Matthey as he shares his journey and insights into crafting a digital strategy that future-proofs the organisation beyond 2023. Specifically, Aidan will cover:

  • The importance of creating agility within your global technology environment and how to optimise investments
  • Successful collaboration across IT and business teams to pave the way for future reciprocity
  • How CIOs can move past immature conversations around ‘cost’ and tackle digital by ‘doing’

09:45 - 10:00  Break

10:00 - 10:45  Breakout Session

Creating a Transformational Technology Community Through Business Engagement and Cultural Change

Mark Hall headshot

Mark Hall

Group IT Director

Legal & General

The last five years at Legal & General have been among its most successful. Despite a global pandemic, L&G has created a thriving technology community that supports its unique culture. The Board is now more involved with technology than ever before, and there is greater alignment between technology and business divisions. That’s all been delivered without the need for a major organisational change programme.

Mark Hall, Legal & General Group’s CTO (CIO), tells the story of this success. As a Chartered IT and HR professional, Mark is able to share his insights into creating the right environment for technology to succeed. He will discuss the danger of ‘best practice’ models and show how he balances the needs of ‘Group’ with those of the business divisions. He’ll also reflect on the power of influence across the organisation. Mark will share his successes and challenges, as well as the important lessons learned, on his journey to creating a Technology team that adds value. Specifically, Mark will share:

  • How to better coordinate your Technology efforts and why hierarchy no longer works
  • How to build a collaborative community across devolved technology teams and businesses
  • How to engage the Board on Technology

10:00 - 10:45  Breakout Session

Harnessing the Power of AI to Improve Cyber Resilience

Haider Pasha headshot

Haider Pasha

Chief Security Officer, EMEA & LATAM

Palo Alto Networks

Artificial intelligence has the potential to drive efficiency and technological innovation. Yet taking advantage of this opportunity in the wrong way can have serious security consequences for the organisation. IT and Security leaders need to anticipate and prepare to mitigate potential risks as data is increasingly accessed and analysed in increasingly different ways. For business stakeholders to secure investment, how can CIOs demonstrate the benefits of these technologies? Join this session to learn about:

  • How AI plays a role in sophisticated attacks today and how to prepare
  • Examples of how to leverage AI to process and analyse large volumes of data quickly...and safely
  • How leaders can use AI capabilities to enhance cybersecurity and demonstrate value to the business

10:00 - 10:45  Executive Boardroom

Aligning IT and Business with a Connected and Responsive Data Strategy

Gary Allwood headshot

Gary Allwood

IT Director

ABP

Sérgio Guerreiro headshot

Sérgio Guerreiro

VP Information Technology – EMEIA & Asia Pacific

Allegion

Darren Sharp headshot

Darren Sharp

Group Head of IT

Tokio Marine Kiln Group Limited

As business cycles shorten and the velocity of data increases, CIOs are at the forefront of developing strategies to harness data assets in support of growth strategies. But the highly dynamic, increasingly complex nature of data is creating headwinds that hold organisations back from fully delivering on its impact.

Join this boardroom to discuss:

  • Data as a strategic capability to enhance customer experiences and drive growth
  • Empowering teams across your organisation with trusted and connected data for real-time engagement and business decision-making
  • Collaborating with key stakeholders to design an enterprise-wide data strategy that’s highly responsive to changing business needs

10:00 - 10:45  Executive Boardroom

Gaining C-Suite Influence – Becoming a Trusted Ally to the Board

Nicky Green headshot

Nicky Green

Global I.T Director

Lavazza UK

John Hobson headshot

John Hobson

CIO

Kellanova Europe

Digital acceleration requires good relationships between CIOs and boards of directors. To deepen these relationships into a business advisory role, CIOs should understand the board’s business priorities and take steps to advance them. But what are the techniques CIOs can use to engage stakeholders, deal with conflicts and build consensus among peers? This Boardroom is an opportunity to share war stories and techniques on effective partnership and alignment. Specifically, you’ll discuss:

  • Working with the board to establish digital-friendly budgeting and metrics
  • Embracing and enhancing business ownership of technology initiatives
  • How to bring your digital strategy to the top of the agenda

10:00 - 10:45  Executive Boardroom

Next Generation CIO Programme: Becoming a CIO – Where Should you go From Here?

David Jones headshot

David Jones

CIO

AEG Europe

Sarah Winmill headshot

Sarah Winmill

CIO Business Functions

Ministry of Defence

**This session is for Next Generation CIO candidates only**

In 2024, the success of the modern enterprise increasingly hinges upon all things digital. This heralds the continued evolution of the CIO role, whose scope has needed to develop to be a representative that can successfully spearhead the digital enterprise. As such, the skills and traits of the prospective CIO have also shifted dramatically – and continue to do so.

The question for any aspiring CIO, then, should be which attributes are currently sought after? – and who better to ask than CIOs themselves.

Join this session to gain insight from Sarah Winmill, CIO Business Functions, Ministry of Defence and David Jones, CIO, AEG on:

  • Which qualities are currently in demand from organisations recruiting CIOs?
  • What are the key traits organisations look out for while assessing candidates?
  • How should you adapt your approach to meet the ever-shifting requirements of a CIO?

10:45 - 11:45  Networking Break

10:55 - 11:40  Peer-to-Peer Meetings

Peer-to-Peer Meetings

Connect with like-minded peers in a one-on-one setting through Evanta’s Peer-to-Peer Meetings. You will be matched with peers in your community based on your shared interests and priorities.

11:45 - 12:30  Breakout Session

Mitigating Risk – How CIOs Can Power the Business Ecosystem Through Secure Access

Bevan Boote headshot

Bevan Boote

Regional Director, SASE

Aruba

An interactive session discussing the role CIOs like you can play in communicating risk across the business, and preparing for the next generation of attacks

The security winds are rapidly shifting from "trust but verify" models to ones that assume that every activity is insecure until proven otherwise. In an age of high-profile security attacks and complex business ecosystems, increasingly sophisticated phishing schemes run amok. organisations of all shapes and sizes are urgently seeking new ways to protect their finances, their reputations, and their business operations. With ‘digital’ being integrated in many areas of the value chain for any organisations, a cyber risk is no longer limited to the IT organisation only. 

How can CIOs manage this holistically across the business? Join this session to understand:

  •  What the future generation of cyberattacks looks like and how they can exploit common areas of any business’s attack surface
  • How state of the art security concepts like zero trust and SASE help to be prepared for this next generation of attacks
  • Communicating risk across the organisation to ensure the business is protected

11:45 - 12:30  Breakout Session

Stress and the CIO — Practical Strategies to Mitigate Burnout

Marcia Goddard headshot

Marcia Goddard

Chief Culture Officer, The Contentment Foundation

Guest Speaker

Craig Charlton headshot

Craig Charlton

Group CIO

Compass Group

Debra Bailey headshot

Debra Bailey

CIO/NED

NHS Business Services Authority

Within the IT function, stress is a given. Between managing stakeholder expectations, implementing new solutions, and navigating governance and company-wide risk assessments, it’s not a surprise that IT professionals — and especially CIOs — are experiencing such high levels of burnout. In this session,  Marcia Goddard (Chief Culture Officer, The Contentment Foundation), will walk you through why and how burnout occurs, signs to watch for, along with tricks and tips to help manage and reduce the potential of it happening to you.

In this session, Marica will discuss:

  • How to recognise the signs and symptoms of toxic stress and burnout
  • How to remain engaged, energized, and focused during turbulent times
  • Methods to reduce stress at work and how to not let the stress overlap into personal lives

11:45 - 12:30  Executive Boardroom

Building a Secure Unstructured Data Strategy in the Age of AI

Nidhi Howell headshot

Nidhi Howell

IT Director

Marsh McLennan

Simon Niven headshot

Simon Niven

Global CIO

ED&F Man Holdings Ltd

Jessi Yi headshot

Jessi Yi

Chief Customer Officer EMEA

Box

 Your unstructured data is incredibly valuable. It’s the product roadmap, financial spreadsheets, customer surveys, and employee records that make your business unique. To get the most leverage out of this data, you need a comprehensive unstructured data strategy – including security & compliance considerations, powering external collaboration, and (especially recently) incorporating artificial intelligence.

Join a group of your peers to discuss how to:

  • Identify unstructured data sources and tools in your organisation
  • Develop a strategy to secure this data – for both internal and external use
  • Leverage artificial intelligence to make your unstructured data even more useful

11:45 - 12:30  Executive Boardroom

Cyberattack Preparedness — How Ready is Your Organisation?

Dan Holmes headshot

Dan Holmes

Group Technology Officer

Greencore Group

Owen Pengelly headshot

Owen Pengelly

Executive Partner

Gartner

As the threat surface for cyberattack increases across data centers, edge computing and cloud, ransomware is becoming very difficult to keep at bay. CIOs must have IT and data protection strategies in place to not only be prepared for an attack, but also for a quick recovery — wherever their apps and data live. What strategies and techniques are CIOs using to identify, prioritise and remediate security vulnerabilities across every computing device?

Join this Boardroom to discuss:

  • Identifying protection gaps to improve security
  • Prioritising key actions/investments to secure their own enterprises
  • Integrating data protection with both a cyber-security and a hybrid cloud strategy

11:45 - 12:30  Executive Boardroom

Next Generation CIO Programme: A Future CIOs Guide to Storytelling and Influence

Mike Hughes headshot

Mike Hughes

Executive Partner

Gartner

**This session is for Next Generation CIO candidates only**

Communication is a critical leadership competency, particularly in remote, distributed work environments. Progressive CIOs use stories to deliver complex technical ideas through simple, persuasive narratives. This session will share best practice on how to seize your moment, distill complex ideas simply and enhance your influence across the organisation.

Join this discussion to hear key takeaways on:

  • Understanding what makes a good story, and how to customise depending on the audience
  • Managing storytelling campaigns to mitigate uncertainty
  • Drive high performance in IT through communication and influence

12:30 - 13:30  Lunch Service

13:30 - 14:00  Keynote

Achieving Organisational Transformation with Emerging Technologies

Steve Tchejeyan headshot

Steve Tchejeyan

President

Island

As CIOs look for ways to bolster productivity and efficiencies across the enterprise, they are more and more reliant on emerging technologies, such as the enterprise browser. According to recent Gartner research, "Enterprise browsers will evolve to become the core platform for almost all of the day-to-day enterprise productivity and security software used by the workforce."

Join this Keynote to understand how CIOs can leverage emerging applications to transform the enterprise. In this session, we will share:

  • Creating an employee experience centred on productivity and flexibility
  • Reimagining how IT leaders can enable users while creating unique business value
  • Benefits and possibilities for critical application protection

14:00 - 14:15  Break

14:15 - 15:00  Breakout Session

Sustainability: What’s Stopping You?

Darren Sharp headshot

Darren Sharp

Group Head of IT

Tokio Marine Kiln Group Limited

There are many reasons for CIOs to be cautious about what’s ahead - but the Sustainability agenda isn't one of them. Global disruptions such as economic pressures, climate disruption and rising costs provide CIOs with new opportunities to lead the enterprise to sustainable growth through pragmatic intervention and responsible investment. Using the experience of managing businesses through the pandemic is a great starting point for developing the mindset for tackling the sustainability challenge we all face. How can you make the right decisions in uncertain circumstances to contribute to running the race that we can't afford to lose? Join this session to discuss:

  1. Why CIOs should lead the sustainability discussion in the organisation, and the actions you can take now to lead the agenda
  2. Why a sustainable organisation is a resilient organisation and why sustainability is good business
  3. How the adaptations you have to make to make your organisation resilient create the right management mindset to become sustainable


An interactive session discussing the role CIOs like you can play to accelerate your organisation’s progress on their sustainability journey

14:15 - 15:00  Breakout Session

From Hype to Hope – A Thoughtful Approach to Generative AI

Sanjay Srivastava headshot

Sanjay Srivastava

Chief Digital Officer

Genpact

Harmeen Mehta headshot

Harmeen Mehta

Chief Digital & Innovation Officer

BT Group

For CIOs, there’s nothing new about managing internal expectations on hyped technologies, but the recent advancements in AI have caused an increased and urgent demand for the evaluation and adoption of AI applications, turbocharged by generative AI. There is no question that these breakthroughs are just the beginning, but CIOs must manage expectations and ensure a thoughtful approach to building AI models that will add more value than risk. Join Harmeen Mehta, CDIO, BT Group and Sanjay Srivastava, Chief Digital Officer, Genpact as they shares insights into these new technologies, how BT Group and Genpact are approaching them, and areas to be wary of as the technology evolves at speed.

Specifically Harmeen and Sanjay will discuss:

  • Communicating and quantifying the benefits and risks of AI adoption in a world with GenAI, and keeping a pulse on continuous advancements
  • Being creative and ambitious enough to our use cases for the potential the innovation represents
  • Aligning a business need and use case for AI implementation, with effective safeguards to allow innovation at pace

14:15 - 15:00  Executive Boardroom

Navigating the Digital Future to Accelerate Transformation

Simon Clarke headshot

Simon Clarke

CIO

Clarks

Nick Woods headshot

Nick Woods

CIO

Manchester Airports Group

Steven Zuanella headshot

Steven Zuanella

Group Chief Digital & Innovation Officer

Generali Group

In order to stay current and competitive in the digital world, CIOs need to ensure every facet of the business is aligned with organisational digital priorities. Those forging this path are constantly revaluating their strategy of doing more with less by increasing operational efficiencies to ensure ROI.

In this session, CIOs will discuss:

  • Creating a strategic vision to drive financial company growth
  • Balancing optimisation and transformation through culture and talent
  • Develop executive leadership to accelerate digital business

14:15 - 15:00  Executive Boardroom

Attracting and Nurturing the Digital Talent Pool

Lawrence Peters headshot

Lawrence Peters

Director of Technology - EMEA

Latham & Watkins

Mark Thompson headshot

Mark Thompson

Executive Director

Cabinet Office

Hardev Bhamra headshot

Hardev Bhamra

Digital Transformation Director, International

The Kraft Heinz Company

Navigating the talent pool in the hybrid environment has CIOs seeking out solutions to engage their teams and build up new talent. With employee expectations at an all-time high, CIOs are finding that now is the time to get creative.

Join this session to debate the following:

  • Keeping the right people and thinking beyond just retention
  • Mentoring a multigenerational workforce and creating operational excellence
  • Exploring employee potential and diversifying skill sets

14:15 - 15:00  Executive Boardroom

Next Generation CIO Programme: How are CIOs Navigating the Future and What You Should Expect

John Hobson headshot

John Hobson

CIO

Kellanova Europe

The CIO role is complex. Siloed strategy and decision making, risk-averse culture and insufficient budgets are among the biggest challenges to scaling digital. CIOs are taking direct action to tackle these hurdles, including implementing governance frameworks, changing culture, and consensus building across the organisation.

As future leaders, this is your chance to hear some of the strategies CIOs are employing to accelerate digital business and future-proof their organisations. Share your thoughts on the approaches that are being taken, and understand how to prepare.

Join this session and hear:

  • The top challenges and investments CIOs are prioritising to future proof their digital organisation
  • How CIOs are building influence and relationships across the organisations to drive forward digital agendas
  • The opportunity for you to share feedback, insights and thoughts on this direction, as well as gain feedback on what your focus areas would be

15:00 - 15:30  Networking Break

15:30 - 16:15  Breakout Session

Analytics, Automated Kitchens, and Digitised Experiences – Boost Business Outcomes with Technology

Jatin Chandwani headshot

Jatin Chandwani

CTO UK&I

KFC

Most CIOs have a common question – What is the best way to scope, scale, and lead a digital transformation that can deliver financial results? A radical change in people's mindset and a breakdown of silos is often needed to foster unity, enable change and, ultimately, drive business outcomes. Join Jatin Chandwani, CTO, KFC as he shares his journey to driving business sales and productivity through technology.

Specifically, Jatin will share insights on:

  • Driving unity by breaking down silos
  • Using technology as a catalyst to drive transformative business outcomes
  • How KFC’s digital and data initiatives have accelerated developments in not only the physical design of the restaurants but also in their use of AI and robotics

15:30 - 16:15  Executive Boardroom

People-First Innovation and Transformation

Annie Smith headshot

Annie Smith

Head of Corporate IT

EDF Energy

Simon Hill headshot

Simon Hill

Senior Executive Partner

Gartner

CIOs are well positioned to help drive a strong culture of innovation, and organisations that put their employees at the heart of these processes are better placed to drive the business forward and accelerate digital business. What are some best practices that peers can learn as they seek to accelerate digital innovation across user experience, employee and customer engagement, product adoption and beyond?

Join this boardroom to explore:

  • Building an innovation programme enabled by culture, governance and resource prioritisation 
  • Preparing both business and IT teams for change to enable and accelerate digital business
  • Which practices have made the workforce deliver successful innovation

15:30 - 16:15  Executive Boardroom

The Art of Communicating Risk to the Business

Adam Forde headshot

Adam Forde

Chief Digital Officer

HBK - Hottinger, Brüel & Kjær

Nigel Mort headshot

Nigel Mort

CIO

AXA XL Reinsurance

Dan Tedeschi headshot

Dan Tedeschi

CIO

MS Amlin

To quantify how they are reducing risk for the business and where to strategically invest, security leaders need effective, actionable metrics. These measures are essential for communicating effectively with the Board and other executive stakeholders.

Join this roundtable discussion to gain insight into how your peers are:

  • Making informed investment decisions
  • Communicating risk to the business at large
  • Using data to tell a story to non-technical audiences

15:30 - 16:15  Networking

Mentorship & Reverse Mentoring – Championing the Rising Stars in IT Through One to One Meetings

The opportunity to reach a cohort of next generation CIOs and provide support, mentorship and guidance can be invaluable to rising IT talent. In contrast, the ideas, fresh thinking and knowledge gained from meeting this cohort can be equally as valuable to gain new perspectives and re-evaluate future strategy. Join this session to meet with members of the ‘Next Generation CIO’ Programme on a one to one basis, providing guidance and sharing a two way flow of ideas that can help shape the future of digital business. You’ll join this session and:

  • Pair with a member of the Next Generation CIO Programme one-on-one
  • Provide mentorship, guidance and ideas for a future IT Leader
  • Make valuable connections that you can continue after the Summit has finished 


16:15 - 16:25  Break

16:25 - 17:00  Keynote

The CIO Relationship with The CEO – Becoming a Strategic Partner

Dimitris Manikis headshot

Dimitris Manikis

President & Managing Director EMEA

Wyndham Hotels and Resorts

Alicia Mullery headshot

Alicia Mullery

Vice President, CIO Peer and Practitioner Research

Gartner

CIOs must focus on accelerating digital transformation, nurturing people and driving change to support their organisation’s growth strategy. A large part of driving digital business it to work closely with the Executive Board to ensure alignment between IT and business initiatives. How can CIOs establish a strategic partnership with their CEO and link IT conversations to business outcomes, metrics, benefits and real choices. What expectations does the CEO actually have when it comes to digital initiatives and driving sustainable initiatives through IT. How can you strengthen this relationship to accelerate digital business in uncertain times? Join Dimitris Manikis, EMEA President of Wyndham Hotels & Resorts as he shares his insights into:

  • How the relationship has changed between CIOs and the CEO, and what needs to change
  • Expectations of the wider business for IT, and how CIOs can be more effective business partners
  • Effective communication at the board when business landscapes are evolving faster than ever

17:00 - 18:00  Closing Reception & Prize Drawing

18 October 2023

19 October 2023

We look forward to seeing you at an upcoming in-person gathering


Evanta cares about the health and safety of our community. Please review the following recommendations prior to attending the gathering.

Location


Venue & Accommodation

Landmark London
MORE INFORMATION

A block of rooms has been reserved at the Landmark London at a reduced conference rate. Reservations should be made online or by calling 020 7631 8000. Please mention Evanta to ensure the appropriate room rate.

Deadline to book using the discounted room rate of £409 GBP (plus tax) is 25 September 2023.

Your Community Partners


Key Partners
Program Partner

Community Programme Manager


For inquiries related to this community, please reach out to your dedicated contact.

Lucy Guille

Senior Community Programme Manager

+44 (0)7701 308 981

lucy.guille@gartner.com